Please note that once your registration has been accepted by CLAC, the following terms and conditions apply.
If you book your course more than 8 (eight) weeks before the course starts, you have two payment options:
You pay the total amount at the time of booking.
You pay a deposit to secure your booking and the balance no later than 8 weeks before the start of the course. You are responsible for ensuring that the fees are paid in full.
If you book your course less than 8 weeks before the start date you must pay the full amount at the time of booking.
In order for us to track your payment, please quote the STUDENT NAME and INVOICE NUMBER on all payments and payment queries. The Invoice Number can be found on your invoice.
Please note that the deposit is a non-refundable administrative charge.
Notice of cancellation must be made in writing. Failure to provide written notification may result in additional charges being incurred.
Up to 8 (eight) weeks before the course start CLAC will offer a full refund less the non-refundable administrative charge.
Up to 4 (four) weeks before the course start: 50% of fees are payable.
Less than 4 (four) weeks before the course start: 100% of fees are payable. Please note that CLAC provides comprehensive insurance for all students from the time the full fees are paid (see below).
Please note insurance does not cover ”any expenses incurred as a result of regulations or order made by any Public Authority or Government.” You may wish to arrange your own insurance to protect against this possibility.
If you have a complaint please contact us in writing including full details of your grievance.
Complaints should be sent to: Anne George – Company Director, 9 Joscelynes, Stapleford Cambridge, CB22 5EA. E-mail: firstname.lastname@example.org
Included in the Fees