Frequently Asked Questions

Before your child attends CLAC, there may be some questions you want to ask.

Below you can find answers to the most common questions we are asked about our summer courses. If you can’t find the answers to your questions here, the CLAC team are available 7 days a week to speak to you personally on the phone or by email to answer any queries you may have. Please click on relevant question below for detailed answers.

For our all-Inclusive courses and to see our next course dates and prices, please visit our booking page.

Interactive classes, specialised activities, excursions and social events. Language tuition, full board onsite accommodation, 3 meals each day-plus snacks, an exciting social programme of activities, return airport transfers (scheduled dates), insurance, one full day excursion per week, special events e.g. barbecues, shows etc.

Bookings open in October for the following summer. CLAC is popular with returning students and the mother tongue quota for some nationalities fills up quickly so early booking is advisable. We also recommend securing flights as early as possible and allowing time for visa applications if necessary. The CLAC administrator is always available for questions.

You can book a course at CLAC by completing our booking form here. You will then be asked to pay a deposit to secure your booking. If your child is accepted, the administrator will contact you with payment confirmation.

CLAC provides free Wifi access during scheduled times for students. This time is restricted so that students make the most of their opportunity to enjoy time mixing and making friends. The times vary according to age groups are displayed for students around the centre.

Yes. Visitors are welcome provided the Centre Manager has been informed beforehand and has confirmed that it is convenient. If you wish to see a particular staff member, an appointment must be made. All visitors are required to sign in at the CLAC office and wear a visitor’s badge to distinguish who they are.

We advise all applicants and parents to check the relevant UKBA website 

Yes. Parents can freely contact their children during the day outside classes and activities. The CLAC office can also update you on your child via email and there are regular blog posts during the course. 

Several children who attend CLAC may be almost bi-lingual, have one or both parents who are English, have had an English au pair or been to school in England etc. The ‘Top Group’ at CLAC is always of a good Advanced Level and these students can work together on improving fluency, writing, vocabulary, idioms etc.

Yes. money, return tickets, passports and I.D. cards are handed in to the Centre Manager’s office on arrival for safe keeping. There is a secure system for keeping and recording pocket money. Students may access the ”CLAC Bank” to check their balance, withdraw and give back money during certain times displayed in the office.

Yes. Our staff live on-site and their bedrooms are well positioned for close supervision and 24 hour on-call care at Old Buckenham Hall The safety of students and peace of mind of parents are CLAC’s top priority. Old Buckenham Hall has an experienced residential Housemother who oversees the welfare of the students.

Yes. The food at CLAC is cooked on site. There are usually at least two hot choices available for lunch and dinner – one of them is always vegetarian- and there is always a salad bar with bread and fresh fruit available. Special dietary requirements can be accommodated – please inform the CLAC office team before the course begins.

Yes. A CLAC priority is to enrol students of as many different nationalities as possible. CLAC limits as much as possible the number of students who share the same mother tongue so that students are motivated to form international friendships.

CLAC does not recommend that students arrive or depart outside the scheduled course dates as it would lead to disruption of both CLAC administrative procedures and the students studies during their stay. The courses are designed to begin with a placement test and end with an Awards Ceremony with no interruption.

Yes. Transfers are included in the fees for arrivals and departures on scheduled course start and finish dates. The safety of students and peace of mind of parents are CLAC’s top priority on arrival and departure days. CLAC provides a personal care service at STANSTED and HEATHROW airports.

Situated in the heart of rural Suffolk, close to the Essex border, Old Buckenham Hall is just 20 minutes away from Bury St Edmunds, Sudbury and Stowmarket; and 35 minutes from Colchester. Stowmarket and Colchester train stations are both direct lines to London Liverpool street.

CLAC, Old Buckenham Hall, Brettenham Park, Ipswich, Suffolk, IP7 7PH

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